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Fraudulent "Cable" Employees Offering "Free" Services

February 22, 2011

For more information contact:
Terry Vickers, Public Information Officer, 425-430-7520
Cyndie Parks, Community Programs Coordinator, 425-430-7521

RENTON - In recent weeks, Renton Police have received multiple reports of subjects claiming to be employees of Comcast contacting city residents. The suspects go door-to-door to saying they have been sent to install cable, or stating they are there to offer free cable so the resident can “test out” new products. The subjects are reportedly wearing orange “Comcast” vests, carrying clipboards, and in one instance a subject was wearing a yellow “Comcast” baseball cap. It appears this scam is being perpetrated by more than one group; some reports have described a single male, and other reports describe two adult males working together. The suspects have been described as white males, ranging in age between 30 and 60 years old, and in one case have been associated with a vehicle described as a blue Hyundai.

Although police are not aware of any incidents when the suspects have actually been allowed into a residence, it is believed that the suspects are either “casing” residences for future burglaries or contacting residents in attempt to scam the resident for cash or personal/credit information.

Calls to Comcast have confirmed that these subjects are not employed by Comcast. Installations and repairs are conducted by scheduled appointments, and Comcast will call the customer directly to set up an appointment. Comcast is not offering free cable via door-to-door solicitors.

Scams are not restricted to phone and internet providers. If you are contacted unexpectedly by any business, confirm the legitimacy of the contact by calling the company directly and asking questions. Don’t provide personal information to a business unless you initiated contact with them.

If you observe subjects wearing “Comcast” uniforms on your Renton property and you do not have a scheduled an appointment with them, please call 9-1-1 to report suspicious activity.