COVID-19 Resources

COVID-19 Resources
Posted on 10/19/2021
Vaccine Verification Mandate graphic

Mask Policy Update

Posted March 12, 2022

City of Renton Mask Update

City staff has developed a safe reopening plan emphasizing public safety. In addition, we are recruiting and hiring recreation division staff to get back to pre-COVID-19 levels to best serve the public.

PerfectMind Account is needed to complete the process of registrations or reservations. If you do not have an account, please sign up online. If you need assistance setting up an account or have questions, please contact recreation staff at the emails and phone number to the left.

City Hall Reopened on April 4

City Hall reopens

Municipal Court & Passports

Monday–Friday
Open: 8:30 a.m.–12 p.m. and 12:30–4 p.m.
Closed: 12–12:30 p.m. daily
Passport are by appointment only on Tuesday mornings. Call 425-430-6550 to schedule.

Finance Counter, Utility Bills, License & Tax Counter

Monday–Friday
8:30 a.m.–4 p.m.

Building & Permit Counter

Monday–Thursday
9–11:30 a.m. and 1–4 p.m.
Closed 11:30 a.m.–1 p.m.

Friday
9 a.m.–12 p.m.

Police Counter

Monday–Friday
8:30 a.m.–4 p.m.

Last Update: 4/8/22

Council approves $3.6 million in ARPA relief funds (Sept. 24, 2021)

The city council has approved $3.6 million to support economic recovery and fund housing, homeless prevention, and human services programs.

The money comes from the city’s $18.1 million allocation from the federal government as part of the American Recuse Plan Act (ARPA).

The funding includes a $1.0 million contribution to the Washington Flex Fund, which provides small business loans. The Washington State Department of Commerce will do a 2:1 match for all money spent if committed by October 1, 2021. Small businesses and nonprofits can borrow up to $150,000 and use it for general business expenses. The loans have low interest rates and no fees. The first year’s payment is interest only.

The council committed $600,000 for small business grants to support retail businesses in the downtown core disproportionately impacted due to COVID-19 and construction delays during the Wells/Williams conversion project.

Housing, homeless, and human services programs will receive $1.5 million. The funds will assist residents with utility bills, rent, or other uses identified through the city’s equity lens.

The council allocated $500,000 to buy additional hardware and software to support remote services provided to residents by city staff.

The city’s Finance Department briefed the council on proposed ARPA funds allocation. If you didn’t see the presentation, we’ve included it for your review.

Utility and Rental Eviction Moratorium

Expiration of the utility rate moratorium; what does it mean?

The Sept. 30 expiration of the governor’s moratorium on utility bill payment has brought uncertainty and questions for many Renton residents.

The end of the moratorium allows utility companies to start collecting outstanding charges on water, electricity, or natural gas service.

The City of Renton is committed to keeping our utility customers connected to essential services during the COVID-19 pandemic.

Customers received a notice in September about the end of the moratorium. Since that notice went out, we have received either payment or set up a payment plan for almost half of the overdue accounts. We know this is a difficult time for many and are happy to help to avoid service interruption.

If you are experiencing hardship from the COVID-19 pandemic, you may be eligible for support, including a long-term payment arrangement or bill assistance. Contact our utility billing office to assist with setting up a payment plan to avoid possible service interruptions. Staff can be reached Monday through Friday from 8 a.m. to 5 p.m. at 425-430-6852.

Many of our customers also receive utility service from several other entities within the Renton city limits. Below is a list of contact information for some of the other agencies.

Cedar River Water and Sewer District

  • 425-255-6370
  • Monday-Friday, 7 a.m. to 5:30 p.m.

Coal Creek Utility District

  • 425-235-9200
  • Monday-Thursday, 8 a.m. to 4:30 p.m. Friday, 7 a.m.-3:30 p.m.

King County Water District #90

  • 425-255-9600
  • Monday-Friday, 8 a.m.-4:40 p.m.

Puget Sound Energy

  • 1-888-225-5773; 1-800-962-9498 (TTY)
  • Monday-Friday, 7:30 a.m.-6:30 p.m.

Republic Services

  • 206-777-6440
  • Monday-Friday, 7 a.m.-7 p.m. Saturday, 8 a.m.-5 p.m.

Soos Creek Water and Sewer District

  • 253-630-9900, Option 3
  • Monday-Thursday, 8 a.m.-5 p.m. Friday, 8 a.m.-4:30 p.m.

The Washington State Department of Commerce has established a utility assistance page to help connect with providers and information. The information is available in multiple languages.


Eviction Moratorium extended to Oct. 31

Tenants behind in their rent got some help when the governor extended the moratorium on evictions through Oct. 31.

The department of commerce has several available assistance programs:

Washington 2-1-1 has additional information.


If You Think You Were Exposed ...

If you think you were exposed to COVID-19, free testing is available in King County.

 

 

Getting Vaccinated in King County

 

Important Renton Phone Numbers

  • City Hall/City Clerk: 425-430-6400

  • Business Licensing & Tax: 425-430-6851; filelocal-wa.gov

  • Permitting, General: 425-430-7200

  • Utility Billing: 425-430-6852; rentonwa.gov/ub

 

Business Support - City of Renton Resources


Visit Why Renton for information on:
  • Financial Information

  • Small Business Resources

  • Rent & Mortgage Resources

  • CD CResource

  • Downloadable Sings

  • Business Response Team

  • Resources in Multiple Languages

  • COVID-19 Impact Map

 

Donations/Volunteering

  • Bloodworks Northwest is short on supplies. Find a donation event.

 

Food Banks/Resources

City of Renton Human Services Resources Guide.

  • Salvation Army Food Bank (206 S. Tobin St., Renton 425-255-5969). New clients should bring the following on their first visit: picture identification for person applying and for all members over the age of 18 living in their home (copies or a picture of household member ID’s works); Proof of address for all members 18 years of age living in the household; and birth certificate or other legal guardianship paperwork for all minors living in the household.

  • Renton Community Meals (Salvation Army, 720 S. Tobin St.)

  • Renton Community Meals (Salvation Army 300 Rainier Ave. N.)

  • Sustainable Renton Free Grocery Store, St. Matthew's Lutheran Church (1700 Edmonds Ave NE, Renton 98056), Mondays, 5:30–7:30 p.m.

  • Margie Williams Helping Hands Center (973 Chelan Ave. NE). 

  • South King County Food Coalition

  • Donations to WA Food Fund provide financial assistance to three organizations that supply every food bank in Washington: Second Harvest, Food Lifeline and Northwest Harvest. Donations will fund food, materials, and personal protective equipment, as well as delivery and distribution.

  • United Way of King County is providing free food boxes to South King County community members who have been affected by COVID-19. Sign up.

Funeral Assistance

KCLS and FEMA Partnership Makes Registering for Funeral Assistance Easier

Housing - Help with Rent

Housing authority has CARES Act funding

Renton Housing Authority LogoRenton Housing Authority (RHA) has received CARES Act funding from the city.

These funds will assist our Renton residents who have been impacted by COVID-19 and are now in need of rent and utility assistance.

RHA has up to $3,000 per household in rental assistance and up to $500 per household in utility assistance available. Since their funding is limited, applications will be served in the order received. The last date to apply is Monday, Nov. 15, 2020.

 

African Community Housing & Development Renton Residents Rent and Utility Assistance Program

African Community Housing and Development (ACHD) is providing rent and utility assistance to Renton residents.

Connect with staff at 206-257-1166 Monday-Friday 9 a.m. to 5 p.m. for more information.

Eligibility

  1. Services provided with funding under this program shall be limited to residents of Renton.

  2. Economic support to residents is COVID-19 related, resulting from employment and/or business interruptions due to COVID-19 –related business closures, and/or inability to work due to COVID-19 illness of a resident or a family member.

  3. Residents meet the applicable income guidelines. The purpose of this program is to provide assistance to the most income resilient population (those with household income of 50% or below of AMI (area median income), but residents with household income of up to 80% of AMI can qualify.

  4. Assistance will not be a duplication of benefits, i.e. the cost has not or will not be paid by another source for example Seattle Care or any other agencies using ACHD funds.

Needed from Residents

  1. Proof they reside in Renton (utility bill, rent contract, bank statement, other).

  2. Recent Rent/ Utility Bill(s) of past due notice.

  3. Letter from employer or unemployment check showing loss of income.

    A. Verification of income (pay stubs).
    B. Letter of employer for termination or reduced hours due to COVID-19.

  4. Proof that they make UNDER the AMI guidelines.

  5. They will NOT receive other help from other organizations under this grant.

Needed from Landlord and/or Utility Company

  1. Address of tenant and landlord.

  2. W-9 (proof that Landlord and/ or Utility Company are legitimate)


The Salvation Army of Renton

Call their main number at 425-255-5969 and choose option 4 (eviction prevention) to get information on rent assistance and all the details for the application/intake process. 

Callers can also select Option 5 for utility assistance and learn details in regards to the application/intake process.

Salvation Army follows a process of first come, first serve for helping with both rent and utility assistance. Using their information line is the best way.


Multi-Service Center

The Multi-Service Center currently has limited funding to support families and individuals directly impacted by the COVID-19/Coronavirus pandemic with rent assistance. To qualify, you must meet the following requirements:

  • Live in Auburn, Burien, Des Moines, Federal Way, Kent, Renton, SeaTac, or Tukwila

  • Have been directly impacted by the crisis and be able to provide documentation of impact, such as, but not limited to pay stubs, unemployment benefits, letter from employer, or medical emergency documentation

  • Have a current monthly income that falls within the income limits for household size listed below. We may not have funding available for both tiers. Please check our website (link below) for most current info.

Household Size  Tier 1 Max  Tier 2 Max
 1 person  $2,126 $3,483 
 2 persons  $2,873 $3,983
 3 persons  $3,620 $4,479
 4 persons  $4,366 $4,975
 5 persons  $5,113 $5,375
 6 persons  $5,860 $5,775
 7 persons  $6,606 $6,171
 8 persons  $7,353 $6,571

Questions? Email [email protected].


United Way of King County

Income Tax Help

United Way of King County (UWKC ) is offering free online tax preparation services through the end of tax season.

Individuals can file taxes via UWKC’s MyFreeTaxes.com or find other free filing options at IRS's Free File.

UWKC has toll-free hotline, 1-833-540-0800, for assistance with My Free Taxes. Help is available 10 a.m. to 8 p.m. weekdays and 10 a.m. to 1:30 p.m. on weekends.

 

Mental Health Resources/Health Care

Healthcare

  • WIC - WIC is a supplemental food program for women who are pregnant or breastfeeding, infants and children. WIC also provides health screening, nutrition and health education, breastfeeding promotion and support, help getting other services and monthly benefits for nutritious foods.

  • COVID-19 Resources for the elderly and families

Mental Health Resources

  • CDC: Managing Anxiety and Stress during COVID-19

  • CDC: Coping with a Disaster or Traumatic Event

  • SAMHSA: Taking Care of Your Behavioral Health

  • King County: Crisis Connections

  • Wash DoH: Social Distancing and Mental Health

  • Seattle Times: Community Support Resources

Seniors

Medicare Advantage - Tips for how seniors can stay healthy and connected during the COVID-19 pandemic

Additionally, there are several recommended things you can do to support yourself:

  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.

  • Take care of your body. Take deep breaths and stretch, eat healthy meals, exercise regularly, get plenty of sleep, and avoid excessive alcohol and drugs.

  • Make time to unwind. Try to do some other activities you enjoy.

  • Connect with others. Talk with people you trust about your concerns and how you are feeling.

Online Payments

  • Business licenses, pet licenses, courts, tax and licensing and utility bills can all be paid online.

  • Business Licensing & Tax: 425-430-6851; filelocal-wa.gov.

 

Pets

  • RASKC: Regional Animal Services of King County 

  • CDC - If you have pets

 

Renton Municipal Airport

  • Offices are closed to the public. Runway and services are operating.

  • General information available on website or call 425-430-7471 (administration) or 206-423-3715 (maintenance).

Renton Municipal Court

 
 

Municipal Court Counter Services are available Thursdays and Fridays, 8:30 a.m. to 4:30 p.m. at city hall.

Note

  • Hearings continue to be via Zoom/virtual

  • Passports are not currently available

 

 

Scams

Unfortunately, scammers are preying on the fears surrounding COVID-19.

The Federal Trade Commission has some tips on dealing with those unwanted phone calls and emails. The state also has help with stimulus payment scams.

Shelters

Men’s Shelters & Day Centers

ARISE
Catholic Community Services. Hosted by a different Renton church every month. Includes case management services.

  • Space is provided on a first-come, first-served basis. Overnight services from 7:30 p.m.-7:30 a.m. Men allowed on-site at 7 p.m.
  • 515B 116th Ave NE
    Bellevue, WA 98004
    (425) 289-4044

Day Center
Resource referrals, showers, laundry, meals. Open Sunday-Thursday from 8 a.m.-3 p.m.

  • 515B 116th Ave NE Suite 174
    Bellevue, WA 98004
    Women’s Shelters & Day Centers

Women's Shelters and Day Centers

Kent Hope
Resource referrals, showers, laundry, meals, healthcare. Open every day 7 a.m.-8:30 p.m.

  • 9009 Canyon Drive
    Kent, WA 98030
    (253) 480-2325

The Sophia Way
Apply for extended stay shelter online.
Resource referrals, showers, laundry, breakfast/lunch. Open every day 8 a.m.-3 p.m.

  • 3032 Bellevue Way NE
    Bellevue, WA 98004
    (425) 896-7385

Women’s Referral Center
Check-in at Angeline’s Day Center between 6-9 p.m. then transported to host locations for overnight stay. The center offers showers, laundry, and dinner.

  • 2030 3rd Ave.
    Seattle, WA 98101
    (206) 441-3210

Hospitality House
Opens at 6 p.m. every night.

  • 419 SW 150th St.
    Burien, Washington 98166
    (206) 242-1860

Family Shelters & Day Centers

Center of Hope Day Center
Resource referrals, showers, laundry. Open Monday–Friday
7:30 a.m.-4 p.m.

St. Matthews Lutheran Church
1700 Edmonds Ave. NE

Mary’s Place
Call 206-245-1026 for shelter referrals. 

 

City of Renton Releases

 

 

Protective Measures

Community members are encouraged to help protect yourself as you would during any cold or flu season and take steps to reduce the spread of novel coronavirus.
  • Wash your hands for at least 20 seconds

  • When unable to wash your hands, use an alcohol-based sanitizer with at least 60% alcohol

  • Avoid touching your eyes, nose, or mouth

  • Avoid contact with people who are sick

  • Stay home while you are sick and avoid close contact with others

  • Have backup plans for work and/or childcare.

  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing

  • Clean and disinfect frequently touched objects and surfaces

 

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