Renton Results – Measuring Performance

Renton Results

Renton Results began as the City of Renton's budget framework and performance improvement initiative that originated in 2007. Our intent has been to clearly inform the community of the various programs and services provided by the city, the costs of those programs/services, and the results of our efforts. The purpose was also to inform policy decisions and provide transparency and accountability to our community.

Since then, the Renton Results effort has expanded beyond data collection to include organizational elements such as High Performance Organization (HPO) development, Lean Six Sigma and process improvement, effective project management, Results Based Accountability (RBA), inclusive facilitation and engagement, and more. These elements are designed to equip and empower employees, at all levels of the organization, to bring necessary change and innovation to their service of both internal and external customers. As the Business Plan goals have changed over time, so has the focus of the Renton Results effort, demonstrating the city's ability to be responsive and resilient through change and our commitment to continuous learning and improvement.

The Renton Results section of the biennial budget documents (select Renton Results link or document image above to open) compile the metrics such as key performance indicators and performance measures, by city service area and program, to demonstrate the productivity and/or effectiveness of our programs and services in attaining the goals of the Business Plan. While data alone cannot offer a complete picture of each program, it can help tell the story of the city's efforts to serve the community while reflecting the impact of events or circumstances over time.

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